Introduction to total quality

1. Definition of quality and total quality
2. Quality from an Islamic perspective
3. Supply Chain Management Objectives
4. The historical development of quality through the ages
5. Quality Pioneers
6. The benefits of applying total quality to individuals and institutions

Deming's rules for implementing total quality

1. Profile of quality pioneer Edward Deming
2. Japanese model of quality according to Deming's rules
3. Catalysts for the application of total quality management

Quality Strategic Planning

1. The meaning of planning and how it is strategic
2. The meaning of the strategy
3. When did the first strategy arise?
4. Timeline for strategic quality planning
5. 1-10-100 . rule
6. Why is the strategy needed?
7. Implementing the Strategy

Quality and supply chains

1. Supply chain management objectives
2. The concept of supply chain and supply chain management
3. Supply chain related terms and supply chain competition terms
4. Objectives of supply chain management
5. Elements of Supply Chain Management
6. Types of relationships in the supply chain
7. Conventional or transactional relationship
8. Collaborative Relationships
9. Strategic Alliance Relationships
10. The stages of choosing the right supplier
11. Flows in the internal and external supply chain
12. The Seven Principles of Supply Chain Management
13. Performance metrics for the supply chain
14. Supply Chain Strategies
15. Steps to create an effective supply chain